EXPEDITION COACHING® PROGRAMLEADERSHIP COACHING SKILLS
Program Overview:
Participants will discover coaching as a powerful leadership tool – and walk away with the skills to apply the coach-approach in the workplace immediately. The program provides a framework for communicating and holding conversations with others in the workplace designed to engage, empower, and inspire forward action with people at all levels in a changing environment.
The program is highly interactive, and participants apply the new knowledge in action, developing and enhancing their coaching and communication skills. The program incorporates current research and best practices in neuroscience, positive psychology, and appreciative inquiry. The content methodology is blended with practical exercises, games, models, and processes designed to fast-track learning and engagement.
Powerful video examples are integrated to enhance the learning to the next level, creating an experience and teaching point for participants. The video scenarios demonstrate a manager and his staff as they work through the challenges of a major workplace change and restructuring. Each character is experiencing change and transition within the workplace. The scenarios include:
- Understanding the challenges of introducing a new change and dealing with resistance.
- Developing a plan to overcome resistance,
- Supporting people through personal set-back, disappointment, and moving forward,
- Accepting higher-level responsibilities,
- Providing developmental feedback, and
- Dealing with poor performance and conflict in the workplace.
The Program Model Cards include:
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The 5-step GUIDE Coaching® Model
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The 6-step DIRECT FeedbackTM Model
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The Coaching Relationship CompassTM: Trust Model
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The Coaching Through Change & Transition Model
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The Manager Coach Continuum: A Leadership DanceTM
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The Performance, Capability & Readiness Curve
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The Intentional Listening IcebergTM: Name it to Tame it, Shine the Light & Shift Forward Model
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The Mindset Shift & Overcoming the Negativity Bias Framework,
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The Choice MapTM: Judger and Learner Mindsets
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The Handbook of Intentional Coaching QuestionsTM.
PART TWO:
APPLYING THE COACH-APPROACH
MODULE 1: THE COACHING ROLE
- What is coaching ... What is not coaching?
- Five (5) coaching principles
- Tell/Ask Continuum (What/Why & How/Who)
- Coaching Relationship Compass: Trust
- Manager Coach Continuum: A Leadership Dance
- Development vs Performance Distinction
MODULE 2: GUIDE COACHING® MODEL
- GUIDE on the side coaching metaphor & analogy
- Developmental conversation framework
- The 5-Step GUIDE Coaching Model
- Establishing the coaching agreement
- The beginning, the middle, and the end
- The coaching mindset shift: Presence & Way of Being
MODULE 3: INTENTIONAL LISTENINGTM
- Listening for coachee’s essence (the who)
- The Listening Iceberg: 3-Pronged Approach
- Listening Mindset Shift: Learner path
- Intentional Listening Practice
- Listening with the Brain in Mind
- Overcoming listening filters
MODULE 4: INTENTIONAL QUESTIONINGTM
- Impact of questions: Closed, open & why
- Powerful questions: Ask what & how for thinking and action
- Intentional Questions: Ask solution-focused shifting questions
- The Choice Map: Learner vs Judger paths
- Asking Questions with the Brain in Mind
- Applying Intentional Questioning Shifting Questions practice
- Coaching during change and transition
- Identifying the triggers for denial and resistance
- Mindset shift from resistance to acceptance
- Supporting the coachee to shift forward
- Applying Intentional Listening & Questioning
- Leading change with backbone and heart
